Worx – The ERP-grade Translation Management System built for translation businesses

This project is carried out within the framework of the National Recovery and Resilience Plan Greece 2.0, funded by the European Union – NextGenerationEU)

The official online portal of the action is https://digitalsme.gov.gr

THE PROBLEM (Why it exists)

Translation operations aren’t “just projects.” They’re distributed production networks—across countries, time zones, currencies, tools, vendors, and constant change.

WORX centralises that reality into a single, specialised system—so your team stops chasing spreadsheets, emails, and fragmented tools.

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WHAT IT IS (One clear definition)

WORX is a Translation Management System (TMS) with ERP capabilities—a business operations platform specialised for translation and localisation companies.

It automates repeatable, non-essential work through:

• Process management technology (workflow automation, collaboration, process flow)
• Language technology (embedded translation memory, translation tools support, built-in machine translation subsystem)

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CORE BENEFITS (Outcome-led)

1) One system for the whole business

• Project management, resource management, financial management—inside one environment
• Centralised access to operational data (from anywhere, anytime)

2) Automation that actually removes work

• Automates repetitive tasks so humans focus on translation and revision
• Standardises workflows and reduces operational noise

3) Built for global translation production

• Supports multiple time zones and multiple currencies
• Designed for distributed translator networks working 24/7

4) Productivity lift with built-in MT + learning capability

• Integrated Machine Translation / Machine Learning subsystem
• Enables raw MT output + human post-editing for higher productivity and lower production cost

5) UI localisation by design

• English UI in the initial version, with rapid delivery in other UI languages on request
• Language can be selected per subsystem

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FEATURES (Grouped exactly how buyers evaluate TMS/ERP)

Business Administration

• Project management
• Resource management
• Financial management

Business Process Management

• Workflow automation
• Collaboration enablement
• Content connections / interoperability with other systems

Language Management

• Embedded translation memory
• Translation tools support
• Built-in machine translation subsystem

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INTEROPERABILITY (A section buyers look for)

Designed for automation + interoperability.
WORX connects with other systems to make data exchange easier across teams and sources—whether it’s marketing, development, or operations.

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ARCHITECTURE (Confidence builder)

Built with a flexible architecture to stay adaptable and extendable as operational needs evolve.
Works alongside one or more CAT tools selected by the customer, to form a complete translation management solution.

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WHO IT’S FOR (Clear segmentation)

WORX is built for:

• Translation & localisation companies managing complex, multi-project production
• Large enterprises & organizations with internal localisation departments

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THE 3 CHALLENGES IT SOLVES (Use this section as your “signature”)

A) Managing a globally distributed translator network

Multi-timezone, multi-currency operations, continuous production, and the requirement for uninterrupted secure systems.

B) Embedded MT + machine learning capability

A core innovation: MT/ML subsystem producing draft translation for post-editing—raising productivity while lowering production cost.

C) UI localisation & language-per-subsystem flexibility

English-first UI, but designed for rapid UI localisation and modular language selection.

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CTA SECTION (Bottom-of-page conversion)

Ready to simplify translation operations end-to-end?
See how WORX unifies workflow, finance, resources, and language tech into one scalable system.

CTA buttons:

• Request a demo
• Speak with an expert

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FAQ (Short, practical)

Is WORX only for translation agencies?
No—it’s designed for both translation companies and large organizations with in-house localisation departments.

Does it support multiple time zones and currencies?
Yes—this is a core design goal for distributed production networks.

Do we need to change our CAT tool?
No—WORX is designed to work with one or more CAT tools chosen by the customer.

Does it include machine translation?
Yes—WORX includes an MT/ML subsystem intended to support post-editing workflows.

Can the UI be delivered in our language?
Yes—built to enable rapid UI localisation and even language selection per subsystem.

Frequently Asked Questions (Buyer-Focused)

1. How is WORX different from a standard TMS?

Most TMS platforms focus mainly on linguistic workflow.
WORX combines TMS + ERP capabilities, covering project management, resource management, and financial management in one system. This removes the need for separate accounting or operational tools and centralises business control.

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2. Can WORX handle multi-timezone and multi-currency operations?

Yes. It was specifically designed for globally distributed translator networks operating across time zones and currencies. This ensures accurate financial tracking and smooth coordination of international teams.

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3. Does WORX integrate with existing CAT tools?

Yes. WORX is designed to work alongside one or more CAT tools selected by the customer. It complements—not replaces—your preferred translation environment.

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4. Does the system include machine translation?

Yes. WORX includes a built-in MT/ML subsystem that enables raw machine translation output followed by human post-editing. This supports productivity gains while maintaining quality control.

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5. Is WORX suitable for enterprise-level localisation departments?

Yes. It is built both for translation agencies and for large organizations with in-house localisation departments that require structured workflows, financial oversight, and process automation.

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6. How does WORX improve operational efficiency?

By automating repeatable and non-essential tasks such as workflow routing, coordination, and process tracking. This allows project managers and linguists to focus on higher-value tasks instead of manual administration.

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7. Can the system scale as our operations grow?

Yes. WORX is built with a flexible architecture that allows adaptation and extension as operational complexity increases—whether that means more users, more projects, or expanded language coverage.

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8. What financial management capabilities are included?

WORX supports structured financial management within the same system used for project and resource management. This provides centralised oversight of production and financial data without fragmentation across multiple tools.

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9. Can the user interface be localised?

Yes. The initial UI is in English, but the system is designed for rapid localisation into other languages. Language selection can even be configured per subsystem.

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10. What kind of organizations benefit most from WORX?

Organizations that:

• Manage multiple concurrent translation projects
• Work with distributed vendor networks
• Operate across time zones and currencies
• Require automation and centralised operational control
• Want built-in MT support within their workflow

Below is your complete, consolidated, professional FAQ section, integrating:

• The short practical FAQs
• The 10 buyer-focused FAQs
• The security & ISO 27001 FAQs
• Additional IT, procurement, and enterprise-level evaluation questions

This version is structured for an enterprise landing page, written in a professional, decision-maker tone, and ready to publish.

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Frequently Asked Questions

WORX

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General & Platform Overview

1. What is WORX?

WORX is a Translation Management System with ERP capabilities. It centralises project management, resource management, financial oversight, workflow automation, and language technology into one unified operational platform.

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2. How is WORX different from a standard TMS?

Most TMS platforms focus primarily on linguistic workflows.
WORX integrates TMS functionality with ERP-level business administration, offering financial management, operational control, and structured process governance within the same system.

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3. Who is WORX designed for?

• Translation & localisation companies
• Enterprises with in-house localisation departments
• Organizations operating distributed vendor networks
• Compliance-driven industries requiring operational transparency

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4. Is WORX only for translation agencies?

No. It is equally suited for large enterprises managing internal localisation teams.

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Operations & Workflow

5. Does WORX support multi-timezone operations?

Yes. The platform is designed specifically for globally distributed production networks operating across time zones.

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6. Does it support multi-currency financial operations?

Yes. Multi-currency capability is embedded into the financial management layer.

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7. How does WORX improve operational efficiency?

Through workflow automation, structured task routing, centralised data visibility, and reduced manual coordination overhead.

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8. Can the system scale as our operations grow?

Yes. WORX is built on a flexible architecture that supports growth in users, projects, languages, and operational complexity.

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9. Does the system support distributed translator networks?

Yes. It was designed to manage continuous, 24/7 distributed vendor ecosystems while maintaining structured oversight.

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Language Technology & MT

10. Does WORX include machine translation?

Yes. It includes a built-in MT/ML subsystem that generates draft translations for structured post-editing workflows.

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11. Does WORX replace our CAT tools?

No. It works alongside one or more CAT tools selected by the customer.

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12. Does the platform include translation memory functionality?

Yes. It includes embedded translation memory support as part of its language management capabilities.

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13. Can we control post-editing workflows?

Yes. The MT subsystem is designed to support structured post-editing processes within the workflow architecture.

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Architecture & Integration

14. Can WORX integrate with other systems?

Yes. It is designed for interoperability and structured data exchange across departments and external systems.

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15. Is the architecture adaptable?

Yes. The system is built with a flexible architecture that allows extension and adaptation as operational needs evolve.

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16. Is the user interface customizable or localisable?

Yes. The initial UI is in English, but rapid localisation is supported. Language can be selected per subsystem.

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Financial & Administrative Control

17. What financial management capabilities are included?

WORX supports structured financial management integrated directly into project and resource workflows, eliminating fragmentation across multiple tools.

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18. Can finance and operations be managed in one system?

Yes. WORX consolidates financial, operational, and linguistic workflows within a single environment.

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Security & Compliance

19. Is WORX secure?

Yes. The platform operates within an ISO/IEC 27001-certified Information Security Management System (ISMS).

International Organization for Standardization
International Electrotechnical Commission

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20. What does ISO/IEC 27001 certification mean for customers?

It ensures that information security controls are governed by a structured, internationally recognised framework including:

• Risk assessment processes
• Documented security controls
• Continuous monitoring and improvement
• Internal and external audits
• Incident response procedures
• Strict access control governance

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21. How is access to data controlled?

Through role-based access control, permission management, segmented environments, and structured authentication policies.

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22. Is vendor access controlled?

Yes. Access governance ensures controlled and traceable vendor participation within the system.

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23. How does WORX ensure data integrity?

Through monitored operations, controlled process flows, documented change management, and business continuity planning.

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24. Is there audit traceability?

Yes. Structured oversight and governance enable audit-ready operational visibility.

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25. Does ISO 27001 certification help in procurement processes?

Yes. It strengthens vendor due diligence, procurement scoring, enterprise IT approval, and compliance evaluations in regulated industries.

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Enterprise & Regulatory Readiness

26. Is WORX suitable for compliance-heavy industries?

Yes. The system is designed to support structured, auditable operations required in industries such as:

• Pharmaceutical
• Medical devices
• Legal
• Finance
• Defence

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27. Can WORX support uninterrupted production environments?

Yes. The platform is designed for continuous operational environments with structured governance.

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28. How does WORX reduce operational risk?

By consolidating fragmented tools into one controlled, ISO-aligned system, reducing exposure and increasing visibility.

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29. Is security treated as an add-on feature?

No. Security governs infrastructure, workflow automation, access management, and system architecture at a structural level.

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30. Can we request a technical security review?

Yes. A technical demonstration can include architecture overview, security governance model, access control structure, and ISO 27001 alignment.

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Final CTA Section (After FAQs)

Operational complexity requires structured control.
Security requires certification.
Global production requires architecture.

WORX delivers all three.

Request a Secure Demo
Speak with an WORX Specialist

Security & Data Protection

Enterprise-Grade Security. ISO 27001 Certified.

When you manage multilingual content, regulatory documentation, or confidential business data, security is not a feature. It is infrastructure.

WORX is developed and operated within an ISO/IEC 27001-certified Information Security Management System (ISMS).

This means your data is protected by internationally recognised security controls — not improvised safeguards.

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ISO/IEC 27001 Certification

International Organization for Standardization
International Electrotechnical Commission

ISO/IEC 27001 is the global standard for information security management systems (ISMS). Certification requires:

• Formal risk assessment processes
• Documented security controls
• Continuous monitoring & improvement
• Internal and external audits
• Defined incident response procedures
• Strict access control governance

Your translation workflows operate inside a certified security framework — not outside of it.

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What This Means for Your Organization

1. Confidentiality by Design

• Role-based access controls
• Controlled user permissions
• Segmented operational environments
• Strict data handling policies

Only authorised personnel access your content.

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2. Secure Global Operations

Designed for distributed translator networks while maintaining:

• Secure authentication mechanisms
• Enforced access management policies
• Controlled vendor access
• Audit traceability

Security does not weaken as your network expands.

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3. Data Integrity & Operational Continuity

• Controlled process flows
• Documented change management
• Monitored system operations
• Business continuity planning

Your workflows remain secure and uninterrupted.

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4. Risk-Driven Security Governance

ISO 27001 is not a checklist — it is a continuous risk management framework.

WORX operates under:

• Formal risk identification & mitigation cycles
• Periodic control reviews
• Continuous improvement procedures
• Incident response planning

Security evolves as threats evolve.

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5. Enterprise & Regulatory Readiness

ISO 27001 alignment strengthens:

• Vendor due diligence processes
• Procurement evaluation scoring
• Enterprise IT approval
• Compliance-driven industries (pharma, medical devices, legal, finance, defence)

Security becomes a competitive advantage in tenders.

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Why This Matters in Localisation

Translation environments process:

• Regulatory documentation
• Pre-market product data
• Legal contracts
• Intellectual property
• Confidential corporate communications

A fragmented toolchain increases exposure.

WORX consolidates operations under a certified information security framework, reducing risk surface and operational vulnerability.

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Security as a Strategic Layer

WORX does not treat security as an add-on module.

Security governs:

• Infrastructure
• Processes
• Access management
• Workflow automation
• Machine translation integration

Your linguistic operations operate within a controlled, auditable environment.

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Suggested CTA Block After Security Section

Security is not negotiable. Neither is operational control.

Book a technical demo to review:

• Architecture overview
• Security governance framework
• Access control model
• ISO 27001 alignment

Request a Secure Demo

Regain Control Over Your Translation Infrastructure