EN 15038:2006

Quality standard for translation services providers

EN 15038 is a quality standard developed especially for translation services providers.

EN 15038 standard ensures the consistent quality of the service. It requires regular audits by the certification body, and if any discrepancy is found, the certification shall be revoked.

The EN 15038 standard set out the basic requirements for the following:

  • Human resources and processes used in the provision of translation services
  • Client – TSP relations
  • Procedures in translation services
  • Handling of project related client information
  • Project conclusion